Chatbots

Chatbots are computer programs or artificial intelligence systems designed to simulate conversation with human users, typically over the internet. They use natural language processing (NLP) to understand and respond to user inputs, allowing for interactive communication. Chatbots can be deployed in various settings, including customer service, virtual assistants, and social media platforms. They can operate based on predefined scripts or utilize machine learning algorithms to improve their responses over time. The main purpose of chatbots is to facilitate efficient communication between users and services, providing instant support, information, and engagement without the need for human intervention.